Spokane’s Premier Hearing Healthcare Provider
Western Hearing Aid Center
At Western Hearing Aid Center, our mission is here to provide our patients with the finest in hearing evaluation and diagnosis, hearing aids, and hearing protection. We’ve been in the business of restoring the richness of sound for our patients for over 44 years.
The success of our solutions lies in our combination of compassionate care, cutting-edge technology, and extensive experience. We are a locally owned practice and are proud to offer comprehensive hearing healthcare services to the community.
Our office focuses on making you feel comfortable by providing quality care with a compassionate touch. We honor the needs and priorities of each patient as an individual, and never try to create a “one size fits all” approach. Your hearing loss affects you differently than anyone else, so it’s our promise to create hearing solutions that work best for you.
Whether you’re in need of a complete hearing evaluation, have a question about your current hearing aids, or find that tinnitus is taking away from your ability to enjoy each day, we’re here to help.
At Western Hearing Aid Center, our mission is here to provide our patients with the finest in hearing evaluation and diagnosis, hearing aids, and hearing protection. We’ve been in the business of restoring the richness of sound for our patients for over 44 years. The success of our solutions lies in our combination of compassionate care, cutting-edge technology, and extensive experience. We are a locally owned practice and are proud to offer comprehensive hearing healthcare services to the community.
Our office focuses on making you feel comfortable by providing quality care with a compassionate touch. We honor the needs and priorities of each patient as an individual, and never try to create a “one size fits all” approach. Your hearing loss affects you differently than anyone else, so it’s our promise to create hearing solutions that work best for you.
Whether you’re in need of a complete hearing evaluation, have a question about your current hearing aids, or find that tinnitus is taking away from your ability to enjoy each day, we’re here to help.
Brenda Christenson, AAS, BC-HIS
Brenda is licensed in the State of Washington as well as the State of Idaho as a Hearing Instrument Specialist. She graduated in the top of her class with honors, obtaining her degree from Spokane Falls Community College with an Associate in Applied Science for Hearing Instrument Specialist. She is Nationally Board Certified, and member of Phi Theta Kappa, the Washington Hearing Society, and the International Hearing Society.
Born and raised in Spokane County, Brenda has worked her way up in this industry. She worked for Western Hearing for several years prior to becoming the new owner in 2006. Beyond professional credentials and experience, Brenda cares very much about all the patients at Western Hearing Aid Center and wants to provide you with the best professional service, the latest in amplified technologies and the optimum value for your money.
“The important thing to me, is helping my patients hear better than ever…to the best of their ability…so they can enjoy life. The technology is available; we put it to work for better hearing,”
Vanessa Dorman
Reception
Vanessa joined the team at Western Hearing in February of 2020. She has worked as a Patient Care Coordinator in the medical field for the past 6+ years.
In addition to her full-time job with us, she helps run Dorman Remodel & Construction, which is her family owned business. In her spare time, she enjoys her family and her fur babies at the lake in the sunshine.
“I’m a happy person who likes to work in a happy place. I’ve found it!”

Douglas Christenson
Douglas Christenson has extensive experience in the hearing aid industry, having operated and managed Audio Loop Solutions, a division of Western Hearing Aid Center, from 2008 to 2020. Under his leadership, the division specialized in providing innovative hearing solutions to enhance accessibility for individuals with hearing impairments.
In 2020, a fire forced the business to relocate, bringing an end to the Audio Loop Solutions division. However, Douglas remains an integral part of the company, continuing to assist with finance and facilities management, ensuring smooth operations and long-term stability. His expertise and dedication continue to support the mission of providing high-quality hearing solutions to the community.
Brenda Christenson, AAS, BC-HIS
Brenda is licensed in the State of Washington as well as the State of Idaho as a Hearing Instrument Specialist. She graduated in the top of her class with honors, obtaining her degree from Spokane Falls Community College with an Associate in Applied Science for Hearing Instrument Specialist. She is Nationally Board Certified, and member of Phi Theta Kappa, the Washington Hearing Society, and the International Hearing Society.
Born and raised in Spokane County, Brenda has worked her way up in this industry. She worked for Western Hearing for several years prior to becoming the new owner in 2006. Beyond professional credentials and experience, Brenda cares very much about all the patients at Western Hearing Aid Center and wants to provide you with the best professional service, the latest in amplified technologies and the optimum value for your money.
“The important thing to me, is helping my patients hear better than ever…to the best of their ability…so they can enjoy life. The technology is available; we put it to work for better hearing,”
Vanessa Dorman
Reception
Vanessa joined the team at Western Hearing in February of 2020. She has worked as a Patient Care Coordinator in the medical field for the past 6+ years.
In addition to her full-time job with us, she helps run Dorman Remodel & Construction, which is her family owned business. In her spare time, she enjoys her family and her fur babies at the lake in the sunshine.
“I’m a happy person who likes to work in a happy place. I’ve found it!”
Douglas Christenson
Douglas Christenson has extensive experience in the hearing aid industry, having operated and managed Audio Loop Solutions, a division of Western Hearing Aid Center, from 2008 to 2020. Under his leadership, the division specialized in providing innovative hearing solutions to enhance accessibility for individuals with hearing impairments.
In 2020, a fire forced the business to relocate, bringing an end to the Audio Loop Solutions division. However, Douglas remains an integral part of the company, continuing to assist with finance and facilities management, ensuring smooth operations and long-term stability. His expertise and dedication continue to support the mission of providing high-quality hearing solutions to the community.