Spokane’s Premier Hearing Healthcare Provider
Western Hearing Aid Center
At Western Hearing Aid Center, our mission is to provide exceptional hearing care, combining advanced technology with compassionate service. For nearly 50 years, we’ve been helping our patients rediscover the richness of sound through expert hearing evaluations, personalized hearing aid solutions, and effective hearing protection.
As a locally owned practice, we take great pride in serving our community with compassionate, patient-centered care. Our success is built on a foundation of three key principles:
- Comprehensive Hearing Evaluations: We go beyond basic hearing tests to provide in-depth assessments that identify the extent and nature of your hearing loss, ensuring we recommend the most effective solutions for your unique needs.
- State-of-the-Art Technology: We partner with leading manufacturers to offer the latest advancements in hearing aid technology, including digital and Bluetooth-enabled devices that improve sound clarity and comfort in any environment.
- Personalized, Compassionate Care: We understand that hearing loss affects each person differently, which is why we take the time to develop customized treatment plans tailored to your lifestyle, preferences, and budget.
We recognize that hearing is deeply personal, and we are here to help you regain confidence in conversations, social interactions, and everyday activities. We take the time to listen to your concerns, answer your questions, and guide you through every step of the process.
At Western Hearing Aid Center, our mission is to provide exceptional hearing care, combining advanced technology with compassionate service. For nearly 50 years, we’ve been helping our patients rediscover the richness of sound through expert hearing evaluations, personalized hearing aid solutions, and effective hearing protection.
As a locally owned practice, we take great pride in serving our community with compassionate, patient-centered care. Our success is built on a foundation of three key principles:
- Comprehensive Hearing Evaluations: We go beyond basic hearing tests to provide in-depth assessments that identify the extent and nature of your hearing loss, ensuring we recommend the most effective solutions for your unique needs.
- State-of-the-Art Technology: We partner with leading manufacturers to offer the latest advancements in hearing aid technology, including digital and Bluetooth-enabled devices that improve sound clarity and comfort in any environment.
- Personalized, Compassionate Care: We understand that hearing loss affects each person differently, which is why we take the time to develop customized treatment plans tailored to your lifestyle, preferences, and budget.
We recognize that hearing is deeply personal, and we are here to help you regain confidence in conversations, social interactions, and everyday activities. We take the time to listen to your concerns, answer your questions, and guide you through every step of the process.
Brenda Christenson, AAS, BC-HIS
Brenda is licensed in the State of Washington as well as the State of Idaho as a Hearing Instrument Specialist. She graduated in the top of her class with honors, obtaining her degree from Spokane Falls Community College with an Associate in Applied Science for Hearing Instrument Specialist. She is Nationally Board Certified, and member of Phi Theta Kappa, the Washington Hearing Society, and the International Hearing Society.
Born and raised in Spokane County, Brenda has worked her way up in this industry. She worked for Western Hearing for several years prior to becoming the new owner in 2006. Beyond professional credentials and experience, Brenda cares very much about all the patients at Western Hearing Aid Center and wants to provide you with the best professional service, the latest in amplified technologies and the optimum value for your money.
“The important thing to me, is helping my patients hear better than ever…to the best of their ability…so they can enjoy life. The technology is available; we put it to work for better hearing,”
Vanessa Dorman
Reception
Vanessa joined the team at Western Hearing in February of 2020. She has worked as a Patient Care Coordinator in the medical field for the past 6+ years.
In addition to her full-time job with us, she helps run Dorman Remodel & Construction, which is her family-owned business. In her spare time, she enjoys her family and her fur babies at the lake in the sunshine.
“I’m a happy person who likes to work in a happy place. I’ve found it!”

Douglas Christenson
Douglas Christenson has extensive experience in the hearing aid industry, having operated and managed Audio Loop Solutions, a division of Western Hearing Aid Center, from 2008 to 2020. Under his leadership, the division specialized in providing innovative hearing solutions to enhance accessibility for individuals with hearing impairments.
In 2020, a fire forced the business to relocate, bringing an end to the Audio Loop Solutions division. However, Douglas remains an integral part of the company, continuing to assist with finance and facilities management, ensuring smooth operations and long-term stability. His expertise and dedication continue to support the mission of providing high-quality hearing solutions to the community.
Brenda Christenson, AAS, BC-HIS
Brenda is licensed in the State of Washington as well as the State of Idaho as a Hearing Instrument Specialist. She graduated in the top of her class with honors, obtaining her degree from Spokane Falls Community College with an Associate in Applied Science for Hearing Instrument Specialist. She is Nationally Board Certified, and member of Phi Theta Kappa, the Washington Hearing Society, and the International Hearing Society.
Born and raised in Spokane County, Brenda has worked her way up in this industry. She worked for Western Hearing for several years prior to becoming the new owner in 2006. Beyond professional credentials and experience, Brenda cares very much about all the patients at Western Hearing Aid Center and wants to provide you with the best professional service, the latest in amplified technologies and the optimum value for your money.
“The important thing to me is helping my patients hear better than ever…to the best of their ability…so they can enjoy life. The technology is available; we put it to work for better hearing,”
Vanessa Dorman
Reception
Vanessa joined the team at Western Hearing in February of 2020. She has worked as a Patient Care Coordinator in the medical field for the past 6+ years.
In addition to her full-time job with us, she helps run Dorman Remodel & Construction, which is her family-owned business. In her spare time, she enjoys her family and her fur babies at the lake in the sunshine.
“I’m a happy person who likes to work in a happy place. I’ve found it!”
Douglas Christenson
Douglas Christenson has extensive experience in the hearing aid industry, having operated and managed Audio Loop Solutions, a division of Western Hearing Aid Center, from 2008 to 2020. Under his leadership, the division specialized in providing innovative hearing solutions to enhance accessibility for individuals with hearing impairments.
In 2020, a fire forced the business to relocate, bringing an end to the Audio Loop Solutions division. However, Douglas remains an integral part of the company, continuing to assist with finance and facilities management, ensuring smooth operations and long-term stability. His expertise and dedication continue to support the mission of providing high-quality hearing solutions to the community.